Privacy Policy

01Who we are

Safe Road Group operates through Safe Road Skill and Technology LLP, Varanasi, which is registered with the Ministry of Corporate Affairs, and four Safe Road Training and Testing Centers in Uttar Pradesh accredited by the State Transport Authority. In this policy, "we" and "us" refer to the group and to whichever entity handles your enquiry.

For any question about this policy or about your personal information, contact us at info@saferoad.in or +91 91588 91589.

02What we collect

We collect personal information only where you choose to give it to us. Specifically:

• —Enquiry form: your name, phone number, and optionally your email address, the course you are interested in, your preferred centre, and any message you write.
• —Careers form: your name, phone number, and optionally your email address, the role you are applying for, your CV, and any message you write.
• —Technical information sent automatically by your browser when you submit a form, including your IP address and browser identification. This is retained as part of the enquiry record.
• —If you pay a fee online, or ask for a refund, we hold the payment reference, the amount and the course it relates to. We do not hold your card number, your UPI identifier or your bank account details at any point.

03Why we collect it

We use the information you provide to respond to your enquiry, to confirm course dates, fees and eligibility, to process an enrolment, and to assess a job application. Where you enrol on a course, we also use it to maintain the attendance, assessment and certification records that the Central Motor Vehicles Rules, 1989 and the Transport Department require us to keep.

We do not use your information for automated decision-making or profiling, and we do not sell it.

04Who we share it with

We share personal information only where it is necessary:

• —With the State Transport Authority, the Transport Department and the licensing authority, where required for course records, testing, certification or licence endorsement.
• —With your employer or fleet operator, where they have arranged and are paying for your training, and only in relation to that training.
• —With service providers who host this website and our internal systems, who process the data only on our instructions.
• —With our payment gateway partner, where you pay a fee online. Your card or bank details go directly to the gateway and are never received or stored by us — what reaches us is the fact of a payment, its reference and its amount.
• —Where we are required to do so by law, or by a court or regulatory authority.

05How long we keep it

Enquiries that do not lead to an enrolment are retained for up to twelve months. Training, assessment and certification records are retained for as long as the Central Motor Vehicles Rules, 1989 and the Transport Department require, and for as long as we may need them to verify a certificate we have issued. Job applications are retained for up to twelve months unless you ask us to remove them sooner.

06How we protect it

This website is served over an encrypted connection. Access to enquiry and training records inside the group is limited to the staff who need it for their work. No system is completely secure, but we take reasonable technical and organisational measures appropriate to the nature of the information we hold.

07Your rights

Under the Digital Personal Data Protection Act, 2023, you may ask us to:

• —Confirm what personal information about you we hold, and give you a summary of it.
• —Correct information that is inaccurate, or complete information that is incomplete.
• —Erase information we no longer need, subject to records we are required by law to retain.
• —Withdraw your consent, after which we will stop processing your information except where we are required to retain it.
• —Nominate another person to exercise these rights on your behalf in the event of your death or incapacity.

08How to make a request or a complaint

Write to us at info@saferoad.in or call +91 91588 91589. We will respond within a reasonable period. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

09Cookies and analytics

We advertise on Google. To measure whether those advertisements work, this website loads the Google Ads tag, which may set cookies and tells Google when a visitor who arrived from one of our advertisements opens WhatsApp to message us. It does not send Google anything you type into our forms or into WhatsApp. Google's use of this information is governed by its own privacy policy, and you can limit advertising personalisation at adssettings.google.com.

Apart from that tag, any cookie this website uses is strictly necessary for the site to function.

10Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed. Material changes will be notified on this page.